Before the consult
Patients complete an adaptive intake on the MedMETs app overnight. You arrive to a structured pre-consult brief — chief complaint, relevant history, red flags pre-flagged.
MedMETs was designed alongside practising GPs and specialists. The product makes the consult day shorter, the documentation cleaner, and the evidence base closer to hand — without asking you to change how you practise medicine.
The work happens at three points in the consult — and most of it happens in the background while you stay focused on the patient.
Patients complete an adaptive intake on the MedMETs app overnight. You arrive to a structured pre-consult brief — chief complaint, relevant history, red flags pre-flagged.
Ambient transcription captures the consultation verbatim. AI Assist surfaces relevant guidelines, drug interactions, and differential prompts in the rail beside you.
A structured SOAP note arrives at sign-off — average review time under 90 seconds. Referrals, scripts, and care plans generate from the same source.
Ambient capture across every consult — in-person, telehealth, dictated. The room belongs to you and the patient; the documentation happens in the background and arrives structured at sign-off.
The transcript is shaped into Subjective / Objective / Assessment / Plan as it arrives — not at the end. You can correct on the fly, the structure persists.
Knows the difference between practitioner and patient — and partner, parent, or interpreter when they're in the room. Each line is attributed correctly.
Every note waits for your sign-off. Nothing leaves the consult, files to the record, or goes to a colleague until you've read what the AI heard.
Guideline-backed checklists float over the consult based on the presenting complaint. The library covers the common presentations, the AI picks the one to surface, and your own templates always live alongside.
Standing checklists for chest pain, headache, dizziness, paediatric fever, mental health screening, and the rest of the common presentations. Refreshed against current guidelines.
The transcript signals what the consult is actually about. The relevant checklist surfaces automatically — no menu hunting, no clicks during the room.
Build, edit, and version personal checklists in your private library. Practice teams can share; your private list stays yours.
Care plans are clinically important and clinically billable — and they're left on the table every day because the paperwork takes longer than the consult. MedMETs drafts the plan from what was actually discussed, suggests the right item number, and follows the patient up against it.
The plan writes itself from what was actually discussed — chronic disease, mental health, multidisciplinary, residential aged care. You review and sign.
The right Medicare item number is suggested based on the plan type and patient eligibility. No more reaching for the schedule mid-consult.
The patient receives a plain-language version of their care plan in the MedMETs app — with checkpoints, reminders, and progress tracking against goals.
Eight standing assessment templates across adult, paediatric, women's health, and mental health. Patients complete on the app between visits; risk scores and outliers surface in your pre-consult brief.
Adult, paediatric, women's health, mental health, cardiometabolic — eight standing templates, each adaptive based on prior answers. Patient completes on the app.
Scored against accepted instruments (AUDIT, K10, PHQ-9, CVD risk, the rest). Outliers surface in your pre-consult brief; you decide what to do with them.
Repeat assessments compare cleanly across visits — the trend matters more than the snapshot. Useful for chronic disease, mental health, and ageing patients.
More than autocomplete. The Copilot reads the consult context and surfaces guideline citations, drug interactions, and reflective questions — never an instruction that bypasses your judgment.
Every prompt cites where it came from — RACGP, NICE, BMJ, the local jurisdiction guideline. One click to read the source; one click to bookmark for later.
Reads the active medication list against the proposed script. Flags interactions, contraindications, dose adjustments — quietly, in the rail, never as a pop-up.
Across consults, the Copilot notices your patterns — common diagnoses, recurring questions, decision points you tend to skip. The reflection sheet shows what to watch.
Bookmark an AI citation, save a guideline you want to revisit, log clinical reading. Estimated CPD hours per item, tracked against your jurisdiction's annual requirement. The end-of-year audit report is one click.
Any Copilot citation, any guideline you want to revisit, any case you want to come back to — bookmark from the AI rail. Lands in your reading list automatically.
Each item carries an estimated reading time based on length and depth. CPD hours tally automatically against your jurisdiction's annual requirement.
Set your jurisdiction once — RACGP, RCGP, ACGP, AAFP — and the CPD tracker applies the local ruleset. Category splits, minimums, audit-ready report.
When a patient books with you, their intake, history, vitals, and questions sync to your dashboard before they walk in. No clipboard at reception, no front-desk forms, no “sorry, what was the medication name again?” Patients arrive prepared. You arrive informed. This is the difference.
Healthcare is local. Billing schemes, privacy frameworks, CPD requirements, and the EMRs you actually use are all different in Sydney, San Francisco, Sheffield, Wellington, Toronto, and Singapore. MedMETs adapts to each. Pick your region below — the regulatory specifics, the integrations, and the workflow tweaks you need are all in there.
Australian GPs work inside one of the most prescriptive billing schemes in the OECD — every consult either fits a Medicare Benefits Schedule (MBS) item number or it doesn't get paid. MedMETs is built around that reality. Item 23, 36, 44, and 123 are auto-suggested from consult duration and complexity. Care plan items 721 (GPMP), 732 (TCA reviews), 723 (multidisciplinary), and 230 (palliative GPMP) drop into the note with the right structure already populated. Mental Health Care Plan 2700–2717 items follow the same path. Health Assessments — 701, 703, 705, 707 — generate from the structured intake. The platform tracks Practice Incentive Program (PIP) and PIP-QI eligibility, surfaces CDM completion rates, and exports a clean AIHW data dictionary on request.
Items 23/36/44/123 from duration; 715 from intake age + Indigenous flag; 721/732 from care-plan workflow; 2700–2717 from mental-health pathway. No item-number lookup mid-consult.
Reading list logs hours under the 50-hour Education Activities / Reviewing Performance / Measuring Outcomes triennial structure. Audit report is one PDF for your CPD home.
10 PIP-QI measures (HbA1c, BP, smoking status, weight, alcohol, immunisation, allergies, CVD, diabetes, COPD) tracked automatically. Quarterly export ready for your PHN.
American primary care lives or dies on documentation specificity: the right CPT code, the right E/M level under 2021 AMA guidelines, the right MIPS measure ticked. MedMETs writes notes that survive a payer audit. Office visits 99202–99215 are levelled by MDM complexity from the structured assessment, not by counting bullet points. Annual Wellness Visits (G0438/G0439) generate the required preventive-services checklist automatically. Transitional Care Management 99495/99496, Chronic Care Management 99490/99491, and Behavioral Health Integration 99492–99494 each get a workflow that documents the exact elements CMS expects. HIPAA technical, administrative, and physical safeguards are written into our SOC 2 Type II report. EHR integration via FHIR R4 + HL7 v2 covers Epic, Cerner (Oracle Health), athenahealth, eClinicalWorks, and NextGen.
Levels 99202–99215 derived from the documented MDM components (problems, data, risk). Time-based levelling supported when you choose it. Audit-defensible either way.
Annual Wellness Visit, Chronic Care Management, Transitional Care Management, and Behavioral Health Integration each ship with the exact required elements built into the template.
Tracks eCQMs for the Quality category, Promoting Interoperability for the PI category, and Improvement Activities. Submission file generates as a QPP-compliant QRDA-III bundle.
UK general practice runs on QOF points, NICE guideline adherence, and CQC inspections — three different audits asking three different questions about the same consult. MedMETs writes once, complies thrice. Read coding maps cleanly to SNOMED CT UK Edition; QOF indicators for diabetes, hypertension, COPD, asthma, mental health, and cancer surface during the consult so the right action is taken in the room, not chased a quarter later. NICE guidelines for the top 80 primary-care presentations are surfaced as inline citations on the AI Copilot. Integrations target EMIS Web and TPP SystmOne via the GP Connect Foundation API. UK GDPR + Data Protection Act 2018 obligations are documented; ICO registration in place; clinical safety report DCB0129/DCB0160 available on request.
Diabetic foot check due? BP overdue? CHD review missing? The Copilot flags the QOF / IIF indicator the moment it's relevant — read coded into EMIS Web or SystmOne in one tap.
Guidelines NG28 (T2DM), NG136 (hypertension), NG12 (suspected cancer), NG222 (depression) and 80 more surface inline with the exact CG/NG reference and section number.
Hazard log, clinical safety case, and post-deployment monitoring report available on request. ISO 14971 risk management process documented.
Aotearoa New Zealand's general practice runs on PHO capitation funding plus age-banded co-pays — a structure that rewards proactive long-term condition management over fee-per-visit billing. MedMETs is built for that. Care Plus, Long-Term Conditions, and Healthy Smiles enrolment status surfaces at consult start. Cardiovascular risk assessment (PREDICT) and diabetes annual reviews generate from the structured intake. NHI lookups are first-class. ManageMyHealth, Indici, and MedTech32 integrations cover the long tail of NZ primary care EMRs. Health Information Privacy Code 2020 compliance is documented; clinical governance follows RNZCGP cornerstone. Cultural safety — Te Tiriti o Waitangi obligations, Hauora Māori models, equity dashboards by ethnicity — sit in the platform from day one, not retrofitted.
Cardiovascular risk assessment via PREDICT, diabetes annual review, BPAC clinical audit templates — pre-filled from structured intake, ready to bill against Care Plus.
Practice-level outcomes stratified by ethnicity and deprivation index. Tāngata whaiora consent flow and Māori health navigator referral built into the patient app.
Bi-directional sync with the three dominant NZ practice management systems. NHI lookup, immunisation register, and electronic referral via HealthLink supported.
Canadian family medicine is thirteen healthcare systems pretending to be one. OHIP in Ontario, MSP in BC, AHCIP in Alberta, RAMQ in Quebec, MSI in Nova Scotia — each with its own fee schedule, its own preventive-care premium codes, its own EMR landscape. MedMETs adapts. Ontario K-codes, BC complex-care premiums (G14033 et al), Alberta CCM codes, Quebec PREM/PEM — all selectable per practice. EMR integrations cover TELUS Health PS Suite, OSCAR Pro, Accuro EMR, and Med Access. PIPEDA (federal) and provincial equivalents (PHIPA in Ontario, PIPA in BC and Alberta, Loi 25 in Quebec) are documented in the data-processing agreement. CFPC Mainpro+ credits are tracked automatically from the reading list — exportable as a Mainpro+ portfolio file. Choosing Wisely Canada recommendations surface in the differential prompts.
Fee schedules and premium codes per province. Bonus-payment eligibility — Ontario K131/K130, Quebec PREM/PEM, BC complex-care premiums — flagged when the patient profile matches.
Native integration with the two largest Canadian EMRs plus Accuro and Med Access. Bi-directional sync of encounters, prescriptions, labs, and CPP.
Reading list logs Mainpro+ credits under the right Cert+/Cert+ Group / Self-Learning category. CWC recommendations surface in the Copilot when test-ordering patterns trigger them.
Singapore's primary care landscape is mid-transformation: Healthier SG enrols citizens with a chosen family physician, MOH funds preventive care directly, and the AIC anchors community care. MedMETs is the documentation layer that makes that workable. Healthier SG Health Plan templates — five risk factors, three behavioural prompts, scheduled reviews — generate from structured intake. CHAS subsidy tier (Blue, Orange, Green, Pioneer Generation, Merdeka Generation) is surfaced from the NRIC lookup so the right fee schedule applies in the room. Chronic Disease Management Programme (CDMP) and the new Population Health platform integrations are roadmap-tracked. PDPA compliance is documented; HSA Class A medical device classification has been assessed; cyber-hygiene aligned to the CSA Cybersecurity Code of Practice for Healthcare. SingHealth, NHG, NUHS public-private interfacing supported via the National Electronic Health Record (NEHR) where authorised.
Templates aligned to the MOH Healthier SG Care Protocols. Risk-factor scoring, behavioural-prompt cadence, and review scheduling generate from the structured intake.
Patient's CHAS card status (Blue/Orange/Green) plus Pioneer or Merdeka Generation status surface at consult start. The correct subsidised fee shows on the receipt.
Data Protection Officer details, consent management, breach-notification workflow, and CSA Cybersecurity Code of Practice for Healthcare alignment all documented and audit-ready.
Practising somewhere not on this list — Ireland, UAE, Hong Kong, South Africa, India? Get in touch. We add regions as customer demand justifies the regulatory mapping work.
Request your regionUnlimited consultations, the AI scribe, pre-consult triage, and health records for up to 500 patients — at $79/month. Professional tier unlocks telehealth and analytics when your practice is ready.
A demo, a clinic-wide rollout, a partnership, or just a question — we'll route it to the right person and reply within one business day.
30 days, full Professional features, no card required. See how your consult day changes when documentation stops competing for your attention.